Company Profile
| Company Profile For over two decades, Advanced Retail Management Systems (ARMS) has been at the forefront of business development and software technology for retail jewellers. Combining innovation and expertise, ARMS has been the driving force behind the success of jewellery retailers around the world. In the early 1980s, ARMS’ founder Malcolm Alderton managed his own retail jewellery business in New Zealand. The need for total control over his business in order to improve profitability and achieve the highest level of success possible led Malcolm to commission a computer management software system to suit his specific needs. | |  |
| This groundbreaking software took his business from strength to strength, eventually leading to the establishment of Advanced Retail Management Systems. ARMS’ aim is to assist others to achieve the same remarkable results. Today, ARMS is the international market leader in this specialised field. We seek and use client feedback and suggestions to frequently enhance the software with new and improved features, and in doing so, ARMS remains the most powerful, practical and easy-to-use jewellery-specific system available. As ARMS clients know, the innovative software is only part of what helps them to be so successful in business. An ongoing programme of workshops and networking, plus comprehensive business development consulting from the ARMS team of experts, creates a holistic approach enabling clients to make the most astute management decisions possible. This results in exceptional business success and lifestyle rewards.  |
| ..................................................................................................................................................................................................... Dedicated to Excellence |
| “Software, like any tool to a jeweller, is of no value without the right training and skills. That is why, more than two decades ago, my vision was to create world-class software specifically for the jewellery industry and not just to use another off-the-shelf package and adapt it to the industry. From day one, our objective has been to offer retail jewellers the most comprehensive business development programme available, combining our powerful software with exceptional education, service and support. Today, I’m proud to say that this approach has enabled hundreds of clients around the world to achieve outstanding results and enjoy the fruits of their labour. We view our relationships with clients as ongoing partnerships focused on continual success and improvement. Everything we do is aimed at making a measurable and positive impact to our clients’ profitability. To achieve this, our professional and experienced team provides each client with the individual attention they deserve. All team members, whether in sales, client services or administration are well informed and totally committed to providing unsurpassable service to every ARMS client by offering advice and ensuring total satisfaction. It is this dedication to excellence that has allowed us to build a worldwide client base, and has meant we are continually rewarded with an exceptional group of clients. We invite you to join them." Malcolm Alderton Founder |
| ..................................................................................................................................................................................................... Our Philosophy |
| ARMS’ philosophy is to educate and empower clients to achieve the highest levels of success in their business, leading to increased profits, greater control and direction and, ultimately, the ability to enjoy their businesses and the lifestyle rewards that success brings. |
Our Point of Difference |
| ARMS’ holistic approach to business improvement sets us apart from the competition. No other product on the market can match ARMS for effectiveness and results, or provide such a comprehensive business development package. Our confidence in our ability to increase clients’ profits is such that we provide a written ‘No Risk’ guarantee. If your investment in ARMS doesn’t pay for itself within a year, we will assign one of our Business Development Consultants to your business until you achieve the assessed increase. |
Our People |
A major factor in our ability to effect change and create success for our clients is ARMS’ dedicated and experienced team. Collectively and individually, we pride ourselves on the highest service standards and our capacity to focus on the detail but never lose sight of the ultimate goal. Click here to contact us now to Request Demo or a Free Phone Consultation! |