ARMS - Customer Accounts

CLIENT AREA

CUSTOMER ACCOUNTS
Turn Customers' debt into profitable business

“We have just touched the surface of Customer Accounts and have already become more organised with our customer knowledge. Simply being able to view the most recent sales event or quickly accessing information about a customer is very helpful. Also, the mailing list is easy to update and to check for inaccuracies such as misspellings and duplication of names. This program is very user friendly!”
- Rosemary Verge, Verge Fine Jewelry Inc., Massachusetts, USA

Profit or pain? You choose.
Running customer accounts can be very profitable, or equally a painful cost to the business. The difference is in the way you control what your customers owe you.

Now you can do as the larger retailers do
Large retailers promote customer accounts because they have long recognised that providing credit to customers is a marketing aid that leads to more new business, and repeat business through customer convenience and loyalty. Until now, smaller retailers have avoided giving customers credit because of the difficulty in controlling and administering it. But now, with ARMS Customer Accounts, this is no longer the case. In fact many small retailers are now turning customer accounts into a highly profitable business. Today it is simple, quick and easy to determine the credit rating of customers. Then all it takes is astute management with ARMS’ Customer Accounts to grow your business for increased profits.

Customer Accounts helps increase your profits by:

making better quality stock more affordable to your VIP customers
encouraging customer loyalty
encouraging repeat business
encouraging new business
providing your customers with better services

ARMS’ Customer Accounts program is especially designed to assist retailers control customer credit. It can be run as a stand-alone program or used in conjunction with Customer Management and Layby either at the back office or via Point Of Sale to give you a complete picture of your customers’ buying patterns.

Revolving Credit is a powerful marketing aid that independent retailers cannot afford to ignore
ARMS’ Customer Accounts is far advanced to anything else available. In addition to the 'normal customer accounts', ARMS’ Customer Accounts includes a Revolving Accounts feature. Revolving Accounts allows you to provide profitable credit to your customers much the same as credit cards do, except you gain the interest. Credit Card companies have done a fantastic job of conditioning people to use revolving credit and already many ARMS USA clients are taking advantage of this to create additional business. Already over $5,000,000 of sales have been processed by ARMS’ Customer Accounts Revolving Accounts feature. Take advantage of this trend in marketing by promoting Revolving Credit to your customers, then managing it via ARMS’ Customer Accounts. The end result will be more sales and more profit.

You’ll be creating a profitable new (and easy to run) finance business within your retail business
The Revolving Accounts function allows you to set up credit sales for selected customers. The customer pays interest, has a minimum monthly payment (either a percent of balance owing or a minimum dollar amount), incurs a late payment fee if not paid on time, and can optionally pay a Repayment Insurance fee. Customer Accounts takes care of all details, calculations and printing of monthly statements. The whole process is fully integrated and automated.

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