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LAYAWAY
Make layby business great business



"The best feature of the Layaway module in our opinion is the ability to track fast sellers that are put into layby.  Under other programs, items sold under layby are not considered sold until the item is totally paid for.  In the ARMS program, a layby is considered a sale at the time the item is put on layby, thus enabling a fast seller to be reordered right away.  Also, layby statements can be generated by the Layaway system, which means customers can be reminded of their commitment in a timely fashion".
- Cyndi Sites, Sites Jewelers, Tennessee, USA



Profits or headaches?
Layby business can be good profitable business or it can cause more problems than it is worth.  However, with tight management you can use layby as a risk free way of increasing business.  Many ARMS clients are using the Layaway program to do this right now by promoting layby to capture the consumer dollar before competition does.  ARMS' Layaway system is designed to operate at the Point-of-Sale to allow tight management of laybys, and has four prime functions.

Layby Sale
At the time of the layby sale for either single or multiple items, you are able to set the agreed term and frequency of payments which print on the layby receipt to remind the customer of their obligations.

Payments
When accepting layby payments you can elect to either spread the payment over multiple items or attach the payment to a specific item.

Cancellation
You can elect to hold any deposits made as money held for the customer, part pay out or fully pay out the deposits paid.


Reporting
Reporting is very comprehensive allowing you to:
  • Print Thank you letters to customers who have completed a layby, inviting them to use your layby facility in the future
  • Print monthly Statements for those customers requiring them
  • Print overdue lists so you can follow up with customers before the layby becomes dead
  • Print Layaway Balances and Detail reports showing all relevant details
  • Print Overdue letters for those customers who are behind with payments
  • When either a sale, payment or cancellation is made you can see the customer’s layby history allowing you to invite good layby customers to add a matching item, thus holding the customers layby interest

Your Layaway program will pay for itself within the first week by more efficiently managing your existing layby customers.



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